LOFT ME TERMS AND CONDITIONS
The following are the terms and conditions that the company LOFT ME, identified with NIT 1039464048, has in place for the operation of the website loftme.co. These terms and conditions apply to all people who visit the aforementioned website, and their main purpose is to provide information about the products commercialized by LOFT ME and to promote online purchases by consumers.
PRELIMINARY CONSIDERATIONS
The main function of the LOFT ME web portal is to facilitate the virtual viewing and purchase of products offered by LOFT ME for its consumers.
The user understands and accepts freely, voluntarily, and without reservations, each and every one of the terms and conditions presented below, and also accepts that they will respect and be responsible for their compliance, as well as for the other policies and regulations of the website. In this regard, any user who wishes to use the website must do so in strict compliance with these terms and conditions.
Any access to the website constitutes an acceptance and obligation to comply with these Terms and Conditions, as well as with the other policies and regulations of the website. Any person who does not agree to comply with what is stated herein must refrain from accessing the website.
The user acknowledges and accepts that these terms and conditions may be changed, added to, or modified at any time. The changes and implementations will be effective from the moment they are published or inserted on the website or from when they are notified to the user by any means; in any case, whatever the means of disclosure, they will operate with the first notice received.
In the event that the user of the website is a legal entity, the natural person acting on behalf of said legal entity must have the capacity and authority to contract.
The products and services offered through the website are solely and exclusively available to individuals who are capable of contracting in accordance with current Colombian legislation. Consequently, individuals who are not of legal age, or who do not have such legal capacity, may not use the website.
CONTACT INFORMATION
- Name: LOFT ME
- Administrative office address: Calle 72 sur # 34-61
- Product return address: Calle 72 sur # 34-61
- Email address: loftmedesign@gmail.com
- NIT: 1039464048
UNAUTHORIZED USES OF THE WEBSITE
The user may not perform the following activities within the website:
- Scanning or reviewing the website for security vulnerabilities.
- Using the website for illicit purposes, violating the rights of third parties or contrary to these terms and conditions.
- Using any device or method to copy or extract the content of the website.
- Interfering with the proper functioning of the website.
- Any other activity that goes against what is stipulated in these terms and conditions.
PRODUCT OFFERINGS
LOFT ME, through its website, displays the offering of the products it commercializes. It is the responsibility of LOFT ME to continuously update the products displayed on the website, so LOFT ME may modify or remove products from the website at any time.
In light of the foregoing, for the purchase to be considered complete, the following requirements must be met:
- Completion of the purchase form available on the website, which will include the user's contact and identification details, the products selected by the user, the shipping address, the payment method chosen by the user, and any other data considered necessary by LOFT ME.
- That the user has paid 100% of the value of the selected products.
- The user's acceptance of the personal data processing policies, terms and conditions, and other specifications regulating the online sale of products.
AGREEMENT ON PRICE AND PAYMENT METHOD
The agreement is concluded when the user has placed an order through the website and LOFT ME sends an order confirmation by email. LOFT ME will inform you as soon as possible if your order is not accepted.
LOFT ME reserves the right not to accept your order if:
- The information entered is incorrect or incomplete, or if LOFT ME doubts the accuracy or veracity of this information.
- You have not made a mandatory prepayment.
- You have not accepted delivery of a previous order or have not collected a previous order.
- The shipping address you provided is in a country where LOFT ME does not ship.
The price indicated on the website at the time of payment is the total amount for all products, including shipping costs and applicable taxes in Colombia. In this regard, the user will be responsible for transportation costs and all sales taxes, value-added taxes, and any other taxes and levies arising from each purchase, provided they are applicable under current legislation.
To pay for your order, you can choose one of the payment options offered by LOFT ME.
Orders shipped outside of Colombia may be subject to additional surcharges or fees. These surcharges or fees are not expressly included in the total amount mentioned. Any additional costs for these surcharges or fees will be at your expense and risk.
LOFT ME may not be bound by an offer on its website if it can reasonably be understood that the offer, or part of it, contains an obvious error or is incorrectly worded, for example, if it has an unusually low price. If you have any doubts about whether an offer is correct or not, you can contact LOFT ME.
LOFT ME reserves the right to modify the prices of products at any time prior to the acceptance of the offer by the customer, without the need to notify such change in any way, without prejudice to consumer law.
The products will become your property at the moment LOFT ME has received the corresponding payment.
SHIPPING CONDITIONS
LOFT ME will make every effort to process and deliver your order as soon as possible, but in any case, within 30 days from the purchase date. The delivery times indicated on the LOFT ME website are based on the circumstances known to LOFT ME at the time of the contract's conclusion and may be subject to change due to external factors, such as the chosen payment option, shipping method, and internal availability. Delivery dates are also subject to change if the user makes modifications to the order.
The user is obliged to do everything reasonably expected of them so that LOFT ME can deliver the order on time. If the user does not cooperate, LOFT ME reserves the right not to deliver the products.
The order will be delivered to the shipping address or collection point indicated by the user on the LOFT ME website.
LOFT ME will strive to deliver the requested products completely and in good condition. In the event that the delivered products are not complete or are damaged, the user must contact LOFT ME as soon as possible.
FAITHFUL REPRODUCTION AND LIFESPAN
LOFT ME will make every effort to reproduce the products on our website as faithfully as possible. If you believe that the product you ordered does not match the image on the website (at the time of ordering the product), you can exercise your right of withdrawal. Notwithstanding the foregoing, it is clarified that the site displays product images with the greatest possible clarity, sharpness, and precision, however, the display of product colors will depend on the electronic instruments used by the user when accessing the website, so LOFT ME does not guarantee that the colors displayed on the monitor faithfully match reality.
The lifespan of the products offered by LOFT ME on its website depends on the product material, how you use the product, and the intensity with which you do so. To ensure the longest possible lifespan for the products and to maintain the best quality, it is important to consult the instructions and washing guidelines.
PERSONAL DATA
When LOFT ME requests personal data from the user, the user will grant the appropriate authorization for the processing of personal data, in accordance with the personal data processing and privacy policy provided by LOFT ME and available on the website or through the following link: [LINK]. By authorizing the processing of personal data, the user accepts that LOFT ME may use their data for the informed purposes, a process that will be carried out as stipulated in Law 1581 of 2012 and its Regulatory Decrees.
GIFT CARDS
Physical gift cards can be purchased and redeemed at [LINK].
After entering your gift card at the end of the purchase, the balance will be deducted from the total amount. If the total order amount exceeds the gift card balance, the user can pay the remainder of the order using one of the other accepted payment methods. The remaining gift card balance can be used for future purchases.
LOFT ME gift cards expire one (1) year after purchase and cannot be redeemed for cash.
If you return an order paid for with a gift card, the refund will be applied to the card. If the user no longer has the gift card, they should contact the LOFT ME Customer Service team.
Promotional offers or discounts do not apply to the purchase of gift cards.
Lost or stolen gift cards cannot be replaced.
INTELLECTUAL PROPERTY
LOFT ME is the sole owner of the copyrights and intellectual property rights over the website and its content, for which it reserves its rights, therefore, the user understands and expressly accepts that these terms and conditions represent an authorization of use, and that at no time will they transfer in their favor any/all of the patrimonial author rights that assist the service provider, so in no case do these terms and conditions grant rights, licenses and/or authorizations to perform the acts described above. Any unauthorized use of the contents will constitute a violation of these terms and conditions and of the current norms on trademarks, copyrights and/or other applicable national and international intellectual property norms.
Therefore, the user is prohibited from reproducing, transforming, modifying, communicating to the public, making available, or any other act that affects the copyrights belonging to LOFT ME over the website and/or its content.
In this regard, all computer, graphic, advertising, photographic, multimedia, audiovisual and/or design material, as well as all content, texts and databases made available on this site are the exclusive property of LOFT ME.
Any act of copying, reproduction, modification, creation of derivative works, sale or distribution, display of the contents, in any manner or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or any other nature, without the prior written permission of LOFT ME, is prohibited.
APPLICABLE LAW
This contract is governed by the laws of the Republic of Colombia and for all purposes, the contractual domicile will be the city of Sabaneta, which corresponds to the main domicile of LOFT ME. Unless otherwise specified in this document or in a document other than this, these terms and conditions constitute the entire agreement between the user and LOFT ME, so no additional or complementary agreement between the parties may go against the provisions of this document, unless expressly stated otherwise.
COMMENTS AND QUESTIONS
In case of inquiries, complaints or claims regarding the information contained in this Terms and Conditions document, please write to loftmedesign@gmail.com using as subject: Comment Terms and Conditions.
Last updated: 11/19/2024.