PRIVACY NOTICE
This Privacy Notice (hereinafter the “Notice”) establishes the terms and conditions under which Loft Me, identified with NIT 1039464048, hereinafter Loft Me, will process your personal data, under the terms provided by the Data Subject and in compliance with Law 1581 of 2012 and other concordant regulations.
1. PROCESSING AND PURPOSE
The processing that Loft Me will carry out with personal information will be as follows: The collection, storage, use, circulation, transmission and/or transfer for the fulfillment of the following purposes:
- Improve our products.
- Establish and manage a contractual relationship.
- Verify your identity and update your personal data.
- Timely process your petitions, complaints, claims and requests through the different service channels related to Loft Me's products and/or services.
- Contact you for commercial, marketing, and contractual relationship management purposes, through any means, including data messages, social networks and WhatsApp.
- Perform customer and visitor profiling.
- Evaluate browsing habits.
- Invitations to commercial and marketing events.
- Share them with third parties to carry out commercial prospecting campaigns.
- Conduct satisfaction and quality surveys.
- Manage applications and social networks.
- Development of statistical analysis.
- Monitor products marketed by Loft Me.
- Verify and manage compliance with legal and contractual obligations, including fraud control and prevention, and money laundering.
- Validate credit information in risk centers and/or make reports to said centers when necessary.
- Carry out portfolio collection.
- Notify about the status of credit applications with financial entities with which Loft Me has a current agreement, for the acquisition of Loft Me products.
- For after-sales or warranty activities on Loft Me products.
- The consolidation and updating of databases.
- Notify changes in Loft Me policies.
- As well as other purposes contained in Loft Me's Personal Data Processing Policy.
2. RIGHTS OF THE DATA SUBJECT
As the Data Subject of the information, you have the right to:
- Access the provided data that has been processed, free of charge.
- Know, update and rectify information regarding partial, inaccurate, incomplete, fragmented data, data that misleads, or data whose processing is prohibited or has not been authorized.
- Request proof, revocation or suppression of the Authorization granted to Loft Me, in cases where applicable.
- File complaints with the Superintendence of Industry and Commerce for infringements of current regulations.
- Submit requests to Loft Me or the Processor regarding the use made of your Personal Data.
- Refrain from answering questions about sensitive data. Answers regarding sensitive data or data of children and adolescents will be optional.
3. MECHANISMS FOR KNOWING THE PROCESSING POLICY
To learn more about your rights, the ways to exercise them, and the purposes and types of Processing to which Personal Data will be subjected, we invite you to consult our Personal Data Processing and Privacy Policy available at www.loftme.co. For petitions, complaints or claims regarding information related to Personal Data Protection, you can contact us via email at loftmedesign@gmail.com.